Diagnostic information 2-55
5026
146.xx, 148.xx—Motor (MPF/duplex) error service check
5
1. Return the old motor 1/fuser motor cable.
2. Disconnect the motor drive cable from the
EP drive assembly and connect it to the
motor on a new EP drive assembly.
Note: Do not install the new EP drive
assembly yet.
3. Run diagnostic motor check. Bring the
printer up in Diagnostics Menu (turn off
the printer, press and hold buttons 3 and
6, then turn on the printer).
4. Select MOTOR TESTS.
Did the motor run?
Replace the EP drive
assembly. See
“Electrophotographic
(EP) drive assembly
removal” on page 4-98.
Go to step 6.
6
1. Connect the new EP drive assembly with
a new cable from outside the machine.
2. Run diagnostics motor check. Bring the
printer up in Diagnostics Menu (turn off
the printer, press and hold buttons 3 and
6, then turn on the printer).
3. Select MOTOR TESTS.
Did motor run?
Replace the cable. Replace the system board.
See “System board
removal” on page 4-163.
Step Questions / actions Yes No
1 1. Open the rear frame cover.
2. Reseat JDX1 cable.
Does the problem persist?
Go to step 2. Problem resolved.
2
1. Remove the tray.
2. Check the MPF/duplex gear for any
damage.
3. Check if the MPF/duplex gear can engage
the duplex drive gear.
4. Manually turn the gear and check for any
damage.
Does the error still exist?
Replace the MPF/duplex
gear. See “Multipurpose
feeder (MPF)/duplex gear
and housing removal” on
page 4-131.
Go to step 3.
3
1. Open the front door cover.
2. Disengage the duplex belt connecting to
duplex drive gear/duplex rollers. The
duplex reference edge assembly should
not turn for isolation.
3. Remove the input tray.
4. Bring the printer up in Diagnostics Menu
(Turn off the printer, press and hold
buttons 3 and 6, then turn on the printer).
5. Navigate to MOTOR TESTS > Duplex >
Forward or Reverse.
6. Navigate to MOTOR TESTS > MPF Test>
Forward or Reverse.
Does the error still exist?
Go to step 4. Go to step 7.
Step Questions / actions Yes No
To Next Page
Loading...
Need help?
General
