Diagnostic information 2-49
5026
140.xx, 920.02—Autocomp (tray 1) motor error service check
142.xx, 906.01–906.04—Motor (fuser) error service check
Step Questions / actions Yes No
1 1. Turn the printer off.
2. Remove the rear frame cover. See “Rear
frame cover removal” on page 4-47.
3. Check the cable in connector JFDPCK1
for proper connection to the system board,
the cable for pinch points, and the cable or
connector for any other damage.
4. Reseat the cable.
5. POR the printer.
Did the error clear?
Problem resolved. Go to step 2.
2
Measure the continuity across all of the fuses
on the system board.
Are any of the fuses blown?
Replace the system board.
See “System board
removal” on page 4-163.
Go to step 3.
3
1. Disconnect the cable in the connector
JFDPCK1.
2. Connect the cable for the new paper pick
mechanism.
3. Bring the printer up in Diagnostics Menu
(Turn off the printer, press and hold
buttons 3 and 6, then turn on the printer).
4. Navigate to MOTOR TESTS > Tray 1.
Did the new pick motor turn before the feed
error occur?
Replace the paper pick
mechanism. See “Paper
pick mechanism
assembly removal” on
page 4-145.
Replace the system board.
See “System board
removal” on page 4-163.
Step Questions / actions Yes No
1 1. Turn the printer off.
2. Remove the rear frame cover. See “Rear
frame cover removal” on page 4-47.
3. Check the cables in connectors JCARTP1
and JCARTS1 (cartridge motor 1/fuser
motor cable) for proper connection to the
system board, for cable pinch points, and
for any other damage to the cable or
connectors.
Is either cable damaged?
Go to step 3. Go to step 2.
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