Lexmark CS748de - 242.11-Paper Jam Service Check

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242.03, 242.11—Paper Jam service check
3
Carefully lift the printer off the option, and lay
the printer on its back. Check the option
connector for damage.
Is the option cable connector or cable
damaged?
Replace the option cable.
See “Option cable
removal” on page 4-143.
Go to step 4.
4
Replace the complete tray 2 option.
Does the error clear?
Problem resolved. Replace the system board.
See “System board
removal” on page 4-163.
Step Questions / actions Yes No
1 1. Bring the printer up in Diagnostics Menu
(turn off the printer, press and hold
buttons 3 and 6, then turn on the printer).
2. Select PRINT TESTS.
3. Select a tray below tray 2
4. Select Single.
Did the page feed correctly?
Problem resolved. Go to step 2.
2
1. Turn the printer off.
2. Open the front access door.
3. Turn the transport belt gear clockwise.
Did the transport belt move?
Go to step 3. Replace the transport belt.
See “Transfer module
removal” on page 4-179
3
1. Bring the printer up in Diagnostics Menu
(turn off the printer, press and hold
buttons 3 and 6, then turn on the printer).
2. Navigate to MOTOR TESTS > Align
Motor Test.
Can you hear the align motor run?
Go to step 4. Replace the paper pick
mechanism. See “Paper
pick mechanism
assembly removal” on
page 4-145.
Step Questions / actions Yes No