Diagnostic information 2-47
5026
120.xx—Fuser error service check
Step Questions / actions Yes No
1 Check the input voltage switch on the back of
the low-voltage power supply (LVPS).
Note: Some LVPS FRU do not have switches
and switch automatically. If your does not
have a switch, go to step 2.
Is the voltage level (115 V/230 V) properly
set?
Go to step 2. Set the switch for the
proper country voltage.
2
1. Remove the fuser. See “Fuser removal”
on page 4-118.
2. Check the fuser AC autoconnect cable for
damage, check the other end of the cable
for damaged pins.
3. Check the fuser DC autoconnect cable for
damaged pins.
Are the connections damaged?
Replace the appropriate
cable. See “Fuser AC
cable removal” on
page 4-120 or “Fuser DC
cable removal” on
page 4-121.
Go to step 3.
3
Replace the fuser. See “Fuser removal” on
page 4-118.
Does the error clear?
Problem resolved. Go to step 4.
DC autoconnect
AC autoconnect
On printer
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