Diagnostic aids 3-49
5026
240 paper jam
If paper is jammed in Tray 1, 241.xx Paper jam appears. If paper is jammed in any of the optional trays, 24x.xx
Paper jam appears.
• If the jammed paper is located in tray 1, follow these steps to remove the paper from tray 1.
1. Open tray 1, and pull the jammed pages straight up and out.
2. If the jam is located in front of the tray, pull the jammed pages up and out.
3. After removing the tray, the front door may need to be opened to access the jam.
4. Close tray 1.
5. Press or touch .
• If the jammed pages are located in one of the optional trays, follow the appropriate steps below to remove
the pages from an optional tray.
1. Open the specified optional tray, and pull the jammed pages out as illustrated.
2. After removing the tray, the tray above may need to be opened to access the jam.
3. Close the specified optional tray.
4. Press or touch .
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