Diagnostic information 2-37
5026
250.21 Multipurpose feeder motor stalled.
Possible causes:
• Multipurpose feeder motor failure
• Cabling failure
• Multipurpose feeder gear
assembly failure
• System board failure
• Defective media present sensor
1. Remove all the media present in the paper path.
2. Ensure proper media is set for the type of paper
used.
3. Fan media, and stack it flat in the tray or
multipurpose feeder.
4. Properly set media restraints in the multipurpose
feeder.
If the previous actions do not fix the problem, go to
“146.xx, 148.xx—Motor (MPF/duplex) error
service check” on page 2-55.
Error code Description Action
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