Diagnostic information 2-39
5026
920.04
POST Error
Fuser motor not connected. • POR the printer.
• If the error message persists, go to “920.04—
POST (power-on self test) fuser motor not
connected error service check” on
page 2-100.
920.05
POST Error
Printhead motor not connected. • POR the printer.
• If the error message persists, go to “920.05—
POST (power-on self test) printhead motor
not connected error service check” on
page 2-101.
920.06
POST Error
Input sensor not connected. • POR the printer.
• If the error message persists, go to “920.06—
Input sensor service check” on page 2-101.
920.07
POST Error
Narrow media sensor not connected. • POR the printer.
• If the error message persists, go to “920.07—
POST (power-on self test)—Narrow media
sensor error service check” on page 2-102.
920.08
POST Error
Exit sensor not connected. • POR the printer.
• If the error message persists, go to “920.08—
Exit sensor service check” on page 2-103.
920.09
POST Error
Four toner sensors are not connected. • POR the printer.
• If the error message persists, go to “920.09—
POST (power-on self test)—Four toner
sensors not connected error service check”
on page 2-104.
920.10
POST Error
Three toner sensors are not
connected.
• POR the printer.
• If the error message persists, go to “920.10—
POST—Three toner sensors not connected
error service check” on page 2-105.
920.11
POST Error
Two toner sensors are not connected. • POR the printer.
• If the error message persists, go to “920.11—
POST (power-on self test)—Two toner
sensors not connected error service check”
on page 2-106.
920.12
POST Error
One toner sensor is not connected. • POR the printer.
• If the error message persists, go to “920.12—
POST (power-on self test)—One toner
sensor not connected error service check”
on page 2-108.
920.13
POST Error
Cartridge motor 1 (top) not connected. • POR the printer.
• If the error message persists, go to “920.13—
POST (power-on self test) cartridge motor 1
not connected error service check” on
page 2-109.
920.14
POST Error
Cartridge motor 2 (middle) is not
connected.
• POR the printer.
• If the error message persists, go to “920.14—
POST (power-on self test)—Cartridge motor
2 not connected error service check” on
page 2-110.
920.15
POST Error
Bad transfer module NVRAM data. • POR the printer.
• If the error message persists, go to
“920.15,
920.20—POST (power-on self test)—Bad
transfer module NVRAM data error service
check” on page 2-111.
Error code Description Action