LG IPECS - Page 34

IPECS Release 5
Feature Description & Operation 5.0
2-19
3. Queues announcement for threshold (sets Delay timer),
4. Plays CIQ announcement.
5. Repeats announcement as defined.
System Attendant
To record a CIQ Announcement for an ACD Group;
1. Press the [
PGM] button.
2. Dial ‘06’, the Message Record code.
3. Dial VSF/VMIM sequence number to select a VSF/VMIM.
4. Dial the VMIM/VSF Announcement number (01-70)
5. Dial language selection (1~3), the current announcement is played followed by the “Press # to
record” prompt.
6. Dial ‘#’.
7. After the beep-tone, record message.
8. Press the [
SAVE] button to stop recording and save the message.
To delete a recording
1. Press the [
PGM] button.
2. Dial ‘06’, the Message Record code.
3. Dial VSF/VMIM sequence number to select a VSF/VMIM.
4. Dial the VMIM/VSF Announcement number (01-70)
5. Dial language selection (1~3), the current announcement is played followed by the “Press # to
record” prompt.
6. Press the [
SPEED] button during playback to erase message
Conditions
1. Thresholds are assigned as total Calls-In-Queue to activate a Page alert and are checked from
lowest priority (CIQ #1) to highest priority (CIQ #3). Thus, the highest priority CIQ defined
should have the largest threshold and the lowest priority CIQ should have the smallest
threshold.
2. The VMIM and VSF have seventy (70) announcements employed for Auto Attendant, ACD
groups, CCR, Page Alerts, etc.
Programming
STATION GROUPS 1. ACD Group (PGM 191)
2. CIQ #1 Threshold (PGM 191, Btn 24-6)
3. CIQ #1 Announcement Location (PGM 191-Btn 24-7)
4. CIQ #1 Page Zone (PGM 191-Btn 24-8)
5. CIQ #1 Announcement Delay Timer (PGM 191-Btn 24-9)
6. CIQ #1 Announcement Repeat Timer (PGM 191-Btn 24-10)
7. CIQ #2 Threshold (PGM 191-Btn 24-11)
8. CIQ #2 Announcement Location (PGM 191-Btn 24-12)
9. CIQ #2 Page Zone (PGM 191-Btn 24-13)
10. CIQ #2 Announcement Delay Timer (PGM 191-Btn 24-14)
11 CIQ #2 Announcement Repeat Timer (PGM 191-Btn 24-15)