Remote Service
Introduction
Océ Express WebTools offers remote services from the printer to Océ or from Océ to
the printer.
You can edit these settings in the 'Support' - 'Remote Service' tab in the Océ Express
WebTools.
'Remote Service' has the following options:
•
'Configure proxy': Configure a secure Internet connection via a proxy server between
the printer and Océ.
•
'Check connection': Check the connection between the printer and Océ.
•
'Allow remote assistance': Allow remote assistance from Océ to the printer.
•
'Download log files': Download the remote service log files from the printer.
Note:
For this procedure, you need to log in as a System Administrator.
'Configure proxy' (applicable if proxy settings are required)
Open the 'Support' - 'Remote Service' tab and click on 'Configure proxy'.
1.
Set up the "Proxy server":
•
'Proxy enabled'
•
'Proxy hostname': please enter the fully qualified hostname of the proxy server
•
'Proxy port'
2.
Set up authentication:
•
'Proxy requires authentication'
•
'Proxy authentication: user'
•
'Proxy authentication: password'
•
'Proxy authentication: domain'
3.
Click OK to finalize the proxy configuration.
'Check connection'
After the proxy has been configured, it is possible to test the connection between the
printer and Océ.
1.
Open the 'Support' - 'Remote Service' tab and click on 'Check connection'.
Chapter 8 - Support 355
Remote Service
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