Install a new license...............................................................................334
Chapter 7
Account Management....................................................................................337
An overview of Océ Account Center.....................................................338
Océ Account Console
®
..........................................................................340
Introduction to Océ Account Console.............................................340
Summary of Océ Account Console.................................................341
Enable account management in Océ Express WebTools.............344
Accounting workflow.......................................................................346
Chapter 8
Support............................................................................................................347
'Counter history' ....................................................................................348
View events.............................................................................................350
Event messages......................................................................................351
Remote Service......................................................................................355
Solve Problems......................................................................................358
How to solve problems with jobs...................................................358
Clear an original jam in the scanner...............................................359
Clear a media jam in the heater section.........................................361
Clear a media jam in the media bypass section............................363
Clear a media jam in the roll feed section......................................366
Print a demo print.............................................................................367
Print a test print................................................................................368
Print the print density chart.............................................................369
Chapter 9
Contact.............................................................................................................371
Online support for your product...........................................................372
Reader's comment sheet.......................................................................373
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Contents