Ricoh D147 - Page 1839

SM 63 D163
Code Meaning Suggested Cause/Action
14-17 Incorrect Ticket  Update the software because of the
defective software.
14-18 Access to MCS File Error  The access to MCS file is denied due to
the no permission of access.
 Update the software because of the
defective software.
14-20 SMTP Authentication error Make sure the administrator's e-mail address is
same as the SMTP authentication address or
POP before SMTP address.
14-21 Transmission error of S/MIME Register the correct user certificate and device
certificate.
14-30 MCS File Creation Failed Failed to create the MCS file because:
 The number of files created with other
applications on the Document Server has
exceeded the limit.
 HDD is full or not operating correctly.
 Software error.
14-31 UFS File Creation Failed UFS file could not be created:
 Not enough space in UFS area to handle
both Scan-to-Email and IFAX
transmission.
 HDD full or not operating correctly.
 Software error.
14-32 Cancelled the Mail Due to
Error Detected by NFAX
 Error detected with NFAX and send was
cancelled due to a software error.
14-33 No Mail Address For the
Machine
 Neither the mail address of the machine
nor the mail address of the network
administrator is registered.
14-34 Address designated in the
domain for SMTP sending
does not exist
 Operational error in normal mail sending or
direct SMTP sending.
 Check the address selected in the address
book for SMTP sending.
 Check the domain selection.