Service Call 816-899
SM 5-185 D146/D147/D148/D149/D150
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC877-00 B
Data Overwrite Security card error
The "Auto Erase Memory" function of the Data Overwrite
Security is set to on but it cannot be done.
§ Data Overwrite Security option SD card is broken.
§ Data Overwrite Security option SD card has been removed.
§ If the SD card is broken, prepare a new Data Overwrite
Security option SD card and replace the NVRAM.
§ If the SD card has been removed, turn the main power off
and reinstall a working Data Overwrite Security option SD
card.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC878-00 D
TPM electronic authentication error
The machine failed TPM electronic authentication.
System hash registered in the TPM did not match the data on
the USB flash.
§ System module was updated in an unauthorized manner.
§ USB flash is not working correctly.
Replace the board.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC878-01 D
USB Flash error
USB Flash file system error
USB Flash file system has been destroyed.
Replace the controller board.
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