Service Call 816-899
SM 5-187 D146/D147/D148/D149/D150
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC881-01
D Authentication area error
§ Software error detected.
§ This error may occur even if IC card option
(ERIE/AYU/Greenland etc.) is not installed.
§ This is caused by accumulation of abnormal authentication
information in the software. (User operation will not directly
cause it.)
§ Occurs when authentication is done.
Example: When a job is sent to the printer/when logged on
from the operation panel/when logged on from a Web
browser
Turn the main power off/on.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC882-01 D Cheetah Operation Panel error (Cheetah Operation Panel
Software Invalid error)
Occurs when the validity of the operation unit is not observed.
§ Memory corruption of the operation panel software.
§ Invalid applications are listed in the operation panel.
§ Format the Operation panel through SP mode
§ Updating the firmware
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