Chapter 11 ā Configuring and Using AutoSupport Using AutoSupport
December 2019 User GuideāSpectra T200, T380, and T680 Libraries
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10. To save the ticket information to a USB device instead of emailing from
the library, select the check box at the top of the screen (shown in
Figure 201 on page 336).
Note: The option to save the ticket to a USB device is only available if
you connected a USB device to a USB port on the LCM before
you clicked Send Log Set to begin updating the ticket.
11. Click Submit. A progress screen indicates that the ticket request (with
log information) is being sent. When completed, the AutoSupport
Profiles screen displays. When Spectra Logic receives the request, the
ticket is updated and an email response is sent to the user with a ticket
number.
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