Chapter 16 ā Technical Support Accessing the Technical Support Portal
December 2019 User GuideāSpectra T200, T380, and T680 Libraries
500
Create an Account
Access to User Guides and compatibility matrices does not require you to
create an account. You must create a user account and log in to access
Release Notes or repair documents, to download the latest version of
BlueScale software, or to open a support incident.
Note: If you have multiple Spectra Logic products, the serial numbers
for all products are associated with your account. If you do not
see the serial numbers for all of your products when you log in,
contact Technical Support (see Contacting Spectra Logic on
page 7).
1. Access the Technical Support portal login page at
support.spectralogic.com.
2. On the home page, click sign up.
Figure 312 The Spectra Logic Technical Support portal home page.
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