Appendix B — Media & Upgrades Library Support and Upgrades
December 2019 User Guide—Spectra T200, T380, and T680 Libraries
524
How To Order
Check the Spectra Logic website at www.spectralogic.com for the most
up-to-date media availability.
To purchase Spectra Certified Media and media accessories, contact your
sales representative (see Contacting Spectra Logic on page 7) or use the
Spectra Logic online store at www.spectralogic.com/shop.
LIBRARY SUPPORT AND UPGRADES
The library ships with the service contract and options purchased with the
library. You can renew your service contract or purchase more capacity or
additional options described in this section at a later date.
Service Contract Extension
Your initial library purchase includes a BlueScale Software Support key
that is valid for the duration of the warranty period, or for the duration of
any uplifted or extended service contract you purchased with the library,
whichever is longer. A valid BlueScale Software Support key is required in
order to update the library’s BlueScale software and the firmware for
library components, and to obtain technical support.
When the original warranty or service contract expires, a renewal contract
can be purchased to continue service. Contact Spectra Logic to purchase a
renewal contract (see Contacting Spectra Logic on page 7).
Barcode labels (in
series of 300)
High-contrast, high-resolution labels for reliable operation. Labels are available
either with a standard barcode numbering sequence or with a custom barcode
numbering sequence. Barcode labels for cleaning cartridges are also available.
The barcode labels for cleaning cartridges have “CLN” at the beginning of the
barcode sequence.
TeraPack
magazines
Empty TeraPack magazines and Maintenance magazines are available. Each
magazine holds ten LTO cartridges or nine TS11xx technology cartridges. The
magazines are available with or without a protective dust cover.
TeraPack magazine
carrying cases
Carrying cases are designed for safely carrying TeraPack magazines off site.
Cases are compatible with Iron Mountain.
Media or Accessory Description
When you renew or extend your service contract, you must generate a new
BlueScale Software Support key and enter the new key into the library to allow
continued access to updates (see Enabling BlueScale Software Support, Options,
and Upgrades on page 101). If you have questions about your service agreement,
contact Spectra Logic Technical Support (see Contacting Spectra Logic on page 7).
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