Chapter 13 — Drive Troubleshooting Using a Global Spare Drive
December 2019 User Guide—Spectra T200, T380, and T680 Libraries
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Storage Management Software Guidelines Keep in mind the following
storage management software guidelines when using a Global Spare.
Backup Exec™ software running on a Windows server—After sparing
or unsparing a drive, you must restart the Backup Exec Device and
Media Service for the software to function properly with the spared
drive.
General guidelines — In a few rare cases, your backup may fail if a
cartridge is loaded into any of the other drives in the partition at the
same time that the library is in the process of activating a Global Spare
drive for use (as described in this section). Most applications retry the
backup operation, but some fail it. If your backup operation fails, wait
for the library to complete the Global Spare activation and retry the
backup.
User Privilege Requirements Only a user with superuser or administrator
privileges can activate or reclaim a Global Spare drive.
Use the Global Spare Drive
Follow these steps to use a Global Spare drive as a temporary replacement
for a failed drive.
1. If necessary, use your storage management software to stop any
attempts to read from or write to the failed drive. Refer to your storage
management software documentation for instructions.
2. Log into the library as a user with superuser or administrator privileges.
3. From the toolbar menu, select Configuration > Partitions to display the
Shared Library Services screen.
Figure 251 Click Global Spare to begin the process of
replacing a partition drive with a Global Spare drive.
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