Chapter 13 — Drive Troubleshooting Troubleshooting Drives
December 2019 User Guide—Spectra T200, T380, and T680 Libraries
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8 Primary port interface error.
A failure occurred in the tape drive hardware or in the primary port interface.
The error code clears 10 seconds after the drive detected the error or when you
place the drive in maintenance mode.
9 Tape drive, library interface, or RS-422 error.
A failure occurred in the drive hardware, the library interface, or the RS-422
connection. Replace the drive. The error code clears 10 seconds after the drive
detected the error or when you place the drive in maintenance mode.
A Degraded operation.
The drive is usable, though the SCD continues to indicate an error and the status
light flashes amber. The error code may clear when you reset the tape drive.
1. Reset the drive (see Resetting a Drive on page 401) to clear the error code.
2. Confirm that the drive is using the current firmware version (see Determine
the Drive Generation and Firmware Version on page 474) and update the
firmware if necessary.
3. Use the Drive Health Verification wizard to test the drive (see Using DLM to
Test a Drive on page 432).
4. If the problem persists, contact Spectra Logic Technical Support (see
Contacting Spectra Logic on page 7).
Note: The error code may clear when you reset or power cycle the tape drive or
when you place it in maintenance mode.
C Cleaning indicator.
The tape drive needs to be cleaned. The error code clears when you clean the
drive or place it in maintenance mode.
d Fibre Channel AL_PA conflict. Two tape drives on a Fibre Channel loop have
the same AL_PA.
E The Fibre Channel port is offline.
F Drive Fiber Channel error.
The Fibre Channel drive does not detect light or a related diagnostic failed to
detect light through the fiber optic connection to the drive.
Verify the fiber cables and connections between the tape drive and the host are
the correct type and are working properly. Verify all equipment and devices
are powered ON.
Verify the configuration settings for the drive are set correctly and are
compatible with the topology of the network.
Verify that the host fiber adapter and port are working properly and are
compatible with the topology of the network.
Verify that the fiber channel switch ports are working properly and are
compatible with the topology of the network.
Verify that the fiber cable is connected to Port A (0) of the tape drive.
Verify that Port A (0) on the Fibre Channel drive is working properly by
running “Function Code 6: Run Host Interface Wrap Test.”
Code
DLM
Health
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Cause and Solution
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