Spectra T200 - Page 424

Chapter 13 — Drive Troubleshooting Troubleshooting Drives
December 2019 User Guide—Spectra T200, T380, and T680 Libraries
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5 Tape drive hardware problem.
The tape drive determined that a tape path or read/write error occurred. To
prevent damage to the drive or tape cartridge, the drive does not allow you to
insert a cartridge if the current cartridge was successfully ejected. If the problem
persists, replace the drive.
Note: The error code clears when you reset or power cycle the tape drive or
when you place it in maintenance mode.
6 Tape drive or media error.
See Chapter 9 – Configuring and Using Media Lifecycle Management,
beginning on page 265 for information about using MLM to determine the
health of the cartridge. See Chapter 10 – Using Drive Lifecycle Management,
beginning on page 312 for information about using DLM to determine the health
of the drive.
The tape drive determined that an error occurred, but it cannot isolate the error
to faulty hardware or to the tape cartridge. Perform the following actions:
For Problems with Writing Data
If the problem occurred while the tape drive was writing data to the tape, and if
you know the barcode (located on the cartridge label) of the tape cartridge that
was loaded in the drive when the problem occurred, retry the operation with a
different cartridge:
 If the operation succeeds, the original cartridge was defective. Copy data from
the defective cartridge and discard it.
 If the operation fails and another tape drive is available, insert the cartridge
into the other unit and retry the operation.
 If the operation fails, discard the defective cartridge.
Note: The error code clears when you reset or power cycle the drive or when
you place it in maintenance mode.
For Problems with Reading Data
If the problem occurred while the tape drive was reading data from the tape,
and if you know the barcode of the tape cartridge, perform one of the following
procedures:
 If another tape drive is available, insert the cartridge into the other unit and
retry the operation:
 If the operation fails, discard the defective cartridge.
Note: The error code clears when you reset or power cycle the tape drive or
when you place it in maintenance mode.
7 High probability of media error.
An error occurred because of a faulty tape cartridge.
Try another tape cartridge. If the problem occurs with multiple tape cartridges,
run the tape cartridge in a different tape drive. If the operation in the other unit
fails and
6 or 7 displays, replace the media.
Note: The error code clears when you reset or power cycle the tape drive or
when you place it in maintenance mode.
Code
DLM
Health
Icon
Cause and Solution