Chapter 14 — Maintaining the Library Updating the BlueScale Software and Library Firmware
December 2019 User Guide—Spectra T200, T380, and T680 Libraries
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UPDATING THE BLUESCALE SOFTWARE AND LIBRARY
F
IRMWARE
Overview The BlueScale software and library firmware are updated
regularly to provide new functionality and resolve issues. Spectra Logic
recommends that you keep your library up-to-date at all times. If your
library is not using the most current BlueScale software version, updating
it to the most current version is strongly recommended.
New Package Availability The most currently released version of the
BlueScale package for the library is available on the Product Software page
on the Technical Support portal.
If Auto Download is configured (see Configure a Package Server on
page 137), the library checks configured package servers once a week for a
library update package newer than what the library is currently running. If
a new package is available, the library downloads it, posts a system
message, and displays an icon on the status bar to indicate the update is
available (see Auto Download Icon on page 83). If the library already
downloaded an update package, you can continue with Prepare for the
BlueScale Package Update on page 446.
Package Support Packages are groupings of program code that contain
the BlueScale software and the firmware for the library components.
Spectra Logic provides complete support for the two most recently
released BlueScale packages. If your library is not running the most current
BlueScale software version, you may be required to update your library to
resolve an issue or to verify that the problem still exists.
The Spectra T-200, T380, and T680 Library Release Notes and Documentation
Updates, available on the Technical Support portal, provides information
about the updates in the current BlueScale package, as well as updates to
this guide and other documentation.
User Privilege Requirements All users can view the BlueScale software
version that the library is using on the status bar at the bottom of each
screen (see Figure 35 on page 82). Only a user with superuser or
administrator privileges can update the library. See Configuring Library
Users on page 96 for information about the three types of user groups and
what types of privileges each has.
Your library must either still be under warranty or you must have a current service
contract with Spectra Logic Technical Support before you can perform BlueScale
package updates, including firmware updates for library components. The
BlueScale Software Service key associated with your service contract must be
entered into the System Configuration screen before you can update the library.
For instructions on how to renew and enter your BlueScale Software Support
key, see Renewing the BlueScale Software Support Key on page 438.
If you have questions about your service agreement, contact Spectra Logic
Technical Support (see Contacting Spectra Logic on page 7).
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