Chapter 14 — Maintaining the Library Updating, Servicing, or Moving the Library
December 2019 User Guide—Spectra T200, T380, and T680 Libraries
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UPDATING, SERVICING, OR MOVING THE LIBRARY
Contact Spectra Logic Technical Support before making any changes to
your library hardware or performing any service operations.
Installing Additional Drives
Installing an additional drive into a partially filled DBA causes the library
to reassign element addresses. To avoid errors, reconfigure your storage
management software after adding a new drive (refer to your software
documentation for instructions).
Servicing the Library
In the event that it is necessary to replace a component, make sure that you
have instructions for performing the procedure and you either:
Are instructed to do so by Spectra Logic Technical Support,
—OR—
Have a support contract such as Assisted Self-Maintenance (ASM).
Moving the Library
The library hardware is configured to ensure proper thermal control, air
flow, and dust filtering. After the library is installed, do not move the
library. Do not remove the doors from the back of the library or any library
components (except the TeraPack magazines).
RENEWING THE BLUESCALE SOFTWARE SUPPORT KEY
You must have a current support agreement and corresponding BlueScale
Software Support key entered in the library before you can update the
library’s BlueScale software and the component firmware. You are able to
download updated BlueScale packages from the Technical Support portal
without a key; however, without a valid BlueScale Software Support key
installed on the library, you will not be able to apply the updates to the
library.
Notes: Spectra Logic sends you an email notification before your
current support key expires.
The library also generates informational messages to let you
know that the support key is about to expire.
Moving the library without assistance from a Spectra Certified Field Engineer voids
your service contract. Contact Spectra Logic Technical Support for assistance if you
need to relocate your library (see Contacting Spectra Logic on page 7).
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