Chapter 14 ā Maintaining the Library Renewing the BlueScale Software Support Key
December 2019 User GuideāSpectra T200, T380, and T680 Libraries
439
If your BlueScale Software Support key expires, you see the following
screen when you attempt to update the library.
You must renew the BlueScale Software Support key before you can
continue. You must have a current service contract to generate a new
BlueScale Software Support key, if you do not have a current service
contract, contact Spectra Logic Technical Support (see Contacting Spectra
Logic on page 7).
If your library is covered by warranty or a service contract, and you need a
BlueScale Software Support key, follow these steps:
1. Log into your account on the Technical Support portal at
support.spectralogic.com.
Note: See Accessing the Technical Support Portal on page 499 for
information about creating an account and accessing the
Technical Support portal.
2. Select Incidents & Inventory > Service Key Generation.
Figure 265 The BlueScale Software Support Key Expired screen.
To Next Page
Loading...
