User Guide xxiii
Contents
CHAPTER 1 Introduction ................................................1
Welcome to WatchGuard® ...............................................1
WatchGuard Firebox Vclass Components ...........................2
Minimum Requirements for the WatchGuard Vcontroller .....3
Software License Keys ......................................................5
WatchGuard Firebox Vclass Appliance Options ..................5
High Availability ............................................................6
Mobile User VPN ...........................................................6
About This Guide .............................................................6
CHAPTER 2 Service and Support ...................................9
Benefits of LiveSecurity® Service ......................................9
LiveSecurity® Broadcasts ................................................10
Activating the LiveSecurity® Service ...............................12
LiveSecurity® Self Help Tools ..........................................14
Interactive Support Forum ..............................................15
Product Documentation ..................................................16
Assisted Support ............................................................16
LiveSecurity® Program .................................................16
LiveSecurity® Gold Program ..........................................17