Xerox WorkCentre 5020 Service Documentation

July, 2007
6-3
WorkCentre 5020
Diagnostic Mode
General Procedures
Initial Issue
Diagnostic Mode
This mode is used by service engineers to solve problems in the field and is intended to iden-
tify the fault areas in terms of replaceable components. In the Diagnostic Mode, the following
diagnostic functions can be run from the Control Panel:
Function Overview
Parts Diagnostics Input Diagnostics This can be used to check the status of the various sensors in the engine, IIT, and Trays. Refer to
Input Diagnostics for the sensors that can be checked and their Chain Function Codes.
Output Diagnostics This can be used to operate the various motors, solenoids and clutches in the engine, IIT, and
Trays. Refer to Output Diagnostics for the components that can be operated and their Chain
Function Codes.
Program Function Initialization This can be used to initialize the NVM, Counters, and Error Histories. Refer to Program Function
for the items that can be initialized.
Test Print This can be used to generate an independent test print from the MCU or through the Controller.
Refer to Program Function.
Check This can be used to check the total print counter, serial/product number, SW version, Error
Histories, etc. Refer to Program Function.
NVM Check and Change of Settings Checking the NVM value
and changing the settings
This is used to check and change the values of the various parameters in NVM.

Xerox WorkCentre 5020 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Print Resolution	Up to 600 x 600 dpi
Max Paper Size	A3
Standard Paper Capacity	250 sheets
Bypass Tray Capacity	100 sheets
Duplex Printing	Manual
Copy Speed	Up to 20 cpm
First Page Out Time (Copying)	Less than 10 seconds
Scan Resolution	Up to 600 x 600 dpi
Operating System Compatibility	Windows, Mac OS
Automatic Document Feeder	50 sheets
Connectivity	USB 2.0
Functions	Print, Copy
Reduction / Enlargement	25% - 400%
Scan Destinations	USB, Email
Fax Transmission Speed	33.6 kbps
First Page Out Time (Printing)	Less than 8 seconds