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Xerox WorkCentre 5020 Service Documentation

Xerox WorkCentre 5020
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July, 2007
2-30
WorkCentre 5020
U6-4, U6-5
Initial Issue
Status Indicator RAPS
U6-4 NVM Read/Write Cannot Be Executed
BSD-Reference: CH3.2 (Figure 2)
Explanation
• During NVM read/write, the NVM Ack NG state was detected.
• Or, during NVM repairs, an NVM write error was detected five times.
Procedure
Check each AIOC PWB connector. Each connector is connected securely.
YN
Connect each connector securely.
Turn the power OFF and ON. U6-4 recurs.
YN
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
U6-5 CPU Power To Access NVM Is Not Enough
BSD-Reference: CH3.2 (Figure 2)
Explanation
At NVM write, the NVM queue full state was detected.
Procedure
Execute diagnostics [29-49] to check the ROM version. (How to Enter the Diagnostic
Mode) The ROM is the latest version.
YN
Upgrade the ROM to the latest version.
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

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Xerox WorkCentre 5020 Specifications

General IconGeneral
Print TechnologyLaser
Print SpeedUp to 20 ppm
Print ResolutionUp to 600 x 600 dpi
Max Paper SizeA3
Standard Paper Capacity250 sheets
Bypass Tray Capacity100 sheets
Duplex PrintingManual
Copy SpeedUp to 20 cpm
First Page Out Time (Copying)Less than 10 seconds
Scan ResolutionUp to 600 x 600 dpi
Operating System CompatibilityWindows, Mac OS
Automatic Document Feeder50 sheets
ConnectivityUSB 2.0
FunctionsPrint, Copy
Reduction / Enlargement25% - 400%
Scan DestinationsUSB, Email
Fax Transmission Speed33.6 kbps
First Page Out Time (Printing)Less than 8 seconds

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