Xerox WorkCentre 5020 Service Documentation

July, 2007
2-30
WorkCentre 5020
U6-4, U6-5
Initial Issue
Status Indicator RAPS
U6-4 NVM Read/Write Cannot Be Executed
BSD-Reference: CH3.2 (Figure 2)
Explanation
• During NVM read/write, the NVM Ack NG state was detected.
• Or, during NVM repairs, an NVM write error was detected five times.
Procedure
Check each AIOC PWB connector. Each connector is connected securely.
YN
Connect each connector securely.
Turn the power OFF and ON. U6-4 recurs.
YN
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
U6-5 CPU Power To Access NVM Is Not Enough
BSD-Reference: CH3.2 (Figure 2)
Explanation
At NVM write, the NVM queue full state was detected.
Procedure
Execute diagnostics [29-49] to check the ROM version. (How to Enter the Diagnostic
Mode) The ROM is the latest version.
YN
Upgrade the ROM to the latest version.
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Xerox WorkCentre 5020 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Print Resolution	Up to 600 x 600 dpi
Max Paper Size	A3
Standard Paper Capacity	250 sheets
Bypass Tray Capacity	100 sheets
Duplex Printing	Manual
Copy Speed	Up to 20 cpm
First Page Out Time (Copying)	Less than 10 seconds
Scan Resolution	Up to 600 x 600 dpi
Operating System Compatibility	Windows, Mac OS
Automatic Document Feeder	50 sheets
Connectivity	USB 2.0
Functions	Print, Copy
Reduction / Enlargement	25% - 400%
Scan Destinations	USB, Email
Fax Transmission Speed	33.6 kbps
First Page Out Time (Printing)	Less than 8 seconds