Xerox WorkCentre 5020 Service Documentation

July, 2007
2-10
WorkCentre 5020
Initial Issue
Status Indicator RAPS
C2-3
Error Name
STM Regi SNR on JAM
Explanation
• When feeding paper from the STM, timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
• [08-05] IOT Registration Sensor
• [08-10] IOT Registration Clutch
Check Items
• Take Away Roll 1 dirty, contaminated with paper dust, worn, or faulty
• IOT Registration Sensor dirty and Sensor Actuator deformed or damaged
• Paper damaged, not within specification, or not loaded correctly
• Foreign matter, burrs, or paper in the paper path
• Drive gear worn or damaged
• IOT Registration Clutch faulty
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
– Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J502)
– Wire between Tray 1 Feed Sensor J158-2 and LVPS J501-7
– Wire between Tray 1 Feed Sensor J158-1 and LVPS J501-8
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sen-
sor (PL 2.9).
– Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
– Wire between Tray 1 Feed Sensor J156-2 and LVPS J503-2
– Wire between Tray 1 Feed Sensor J156-1 and LVPS J503-3
• Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
O -
CH8.1
Figure 1
CH8.4
Figure 4
C5-0
Error Name
No paper in the selected paper tray (Tray1)
Explanation
• No paper is detected in Tray1 when ATS function is disabled and Tray1 is selected during a copy job.
• No paper is detected in Tray1 when Tray1 is selected during a print job (the paper size setting matches the one specified for the job).
I/O Diagnostic Codes
[07-07] Tray1 No Paper Sensor
Check Items
• Press the [Stop] button on the Control Panel.
• Check the tray to see if it is empty; if it is, add paper specified by the job.
• Tray1 No Paper Sensor dirty and Sensor Actuator deformed or damaged
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 No Paper Sen-
sor (PL 2.7) (REP 2.7.1).
– Wire between Tray1 No Paper Sensor J157-3 ( P/J157) and LVPS J501-3 ( P/J501)
– Wire between Tray1 No Paper Sensor J157-2 and LVPS J501-4
– Wire between Tray1 No Paper Sensor J157-1 and LVPS J501-5
• Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
X -
CH7.1
Figure 1
Error
Code Error Name/Explanation/I/O Diagnostic Codes/Check Items
Record in
Error Log RAP BSD

Xerox WorkCentre 5020 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Print Resolution	Up to 600 x 600 dpi
Max Paper Size	A3
Standard Paper Capacity	250 sheets
Bypass Tray Capacity	100 sheets
Duplex Printing	Manual
Copy Speed	Up to 20 cpm
First Page Out Time (Copying)	Less than 10 seconds
Scan Resolution	Up to 600 x 600 dpi
Operating System Compatibility	Windows, Mac OS
Automatic Document Feeder	50 sheets
Connectivity	USB 2.0
Functions	Print, Copy
Reduction / Enlargement	25% - 400%
Scan Destinations	USB, Email
Fax Transmission Speed	33.6 kbps
First Page Out Time (Printing)	Less than 8 seconds