Xerox WorkCentre 5020 Service Documentation

July, 2007
2-11
WorkCentre 5020
Status Indicator RAPS
Initial Issue
C5-1
Error Name
Tray1 Paper Size Mismatch
Explanation
• Paper that is different from the one in the Tray Settings is detected when feeding.
• Or, paper size setting in Tray1 is different from the paper size specification of the job when Tray1 is selected during a print job.
Check Items
• Press the [Stop] button on the Control Panel.
• Change the paper size of Tray 1 to the one specified by the job.
X - -
C6-0
Error Name
No paper in the selected paper tray (Tray2)
Explanation
• No paper is detected in the STM when ATS function is disabled and STM is selected during a copy job.
• No paper is detected in the STM when STM is selected during a print job (the paper size setting matches the one specified for the job).
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[07-08] STM No Paper Sensor
Check Items
• Press the [Stop] button on the Control Panel.
• Load the correct paper into the STM.
• STM No Paper Sensor dirty and Sensor Actuator deformed or damaged.
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM No Paper Sen-
sor (PL 11.7) (REP 11.7.1).
– Wire between STM No Paper Sensor J171-3 ( P/J171) and STM PWB J542-3 ( P/J542)
– Wire between STM No Paper Sensor J171-2 and STM PWB J542-4
– Wire between STM No Paper Sensor J171-1 and STM PWB J542-5
• Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1).
X -
CH7.2
Figure 2
C6-1
Error Name
Tray2 Paper Size Mismatch
Explanation
• Paper that is different from the one in the Tray Settings is detected when feeding.
• Or, paper size setting in the STM is different from the paper size specification of the job when STM is selected during a print job.
Check Items
• Press the [Stop] button on the Control Panel.
• Change the paper size of STM to the one specified by the job.
X - -
C7-1
Error Name
MSI Paper Size Mismatch
Explanation
• Paper that is different from the one in the Tray Settings is detected when feeding.
• Or, paper size setting in the MSI is different from the paper size specification of the job when MSI is selected during a print job.
Check Items
• Press the [Stop] button on the Control Panel.
• Change the paper size of Bypass to the one specified by the job.
X - -
Error
Code Error Name/Explanation/I/O Diagnostic Codes/Check Items
Record in
Error Log RAP BSD

Xerox WorkCentre 5020 Specifications

General

Print Technology	Laser
Print Speed	Up to 20 ppm
Print Resolution	Up to 600 x 600 dpi
Max Paper Size	A3
Standard Paper Capacity	250 sheets
Bypass Tray Capacity	100 sheets
Duplex Printing	Manual
Copy Speed	Up to 20 cpm
First Page Out Time (Copying)	Less than 10 seconds
Scan Resolution	Up to 600 x 600 dpi
Operating System Compatibility	Windows, Mac OS
Automatic Document Feeder	50 sheets
Connectivity	USB 2.0
Functions	Print, Copy
Reduction / Enlargement	25% - 400%
Scan Destinations	USB, Email
Fax Transmission Speed	33.6 kbps
First Page Out Time (Printing)	Less than 8 seconds