Routing elements
134
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
Application Example of an Overflow
Implementing an overflow from a busy user group (e.g. Purchasing group) to an-
other user group (e.g. Customer Service group).
Fig. 56 Application example of the configuration of an alternative destination if busy
Aastra Intelligent Net:
If in an AIN a satellite user can no longer be reached due to a connection
interruption or because of insufficient bandwidth between the Master
and a satellite, and if no unobtainable destination has been defined for
the user, the following happens:
– Incoming external callers via Master obtain the busy tone provided
they are not rerouted to an obtainable destination due to an entry
under CDE if busy.
– For internal callers who want to reach the user on the "lost" satellite,
the system responds as if no terminal were connected, except if the
user is also called via the CDE.