Routing elements
133
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
Note:
If a call forwarding destination is defined under Default CF if no answer in
the user configuration, the call will be redirected after the internal or
external delay configured there (see "Default forwarding per user",
page 190).
Announcement service
A previously activated welcome announcement by the announcement service will
remain activated if the call is routed to the alternative destination. The welcome
announcement is not reactivated at the next CDE.
Alternative Destination is Busy
If the original destination is busy, the call is routed to the call distribution element
entered under CDE if busy. If the alternative destination is also busy, the call is
routed to the next alternative destination -- if such a destination has been config-
ured. This process can be repeated up to the fifth call distribution element. If the
destination of the fifth call distribution element is also busy, the caller will obtain
the busy tone.
Fig. 55 Routing to an alternative destination if the original destination is busy
Note:
It makes no sense to use CDE if busy together with the destination combi-
nations User+UG, busy and User+KT, busy.
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