Features
424
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
• Deflect to mailbox (with greeting)
The call is transferred to the user mailbox number entered in the field Destina-
tion. The mailbox’s active greeting is played back directly.
Examples of destinations:
– 444: The activated greeting for the mailbox of user 444 is played back.
– 555G2: Greeting 2 for the mailbox of user 555 is played back.
– NG3: Greeting 3 for the mailbox of the user selected by the caller is played
back.
– K60N: The system waits for the user PIN (*PIN#) to be entered and then dials
60. The caller completes with further digits.
Special cases:
– If no user number is entered, the activated greeting for the active mailbox is
played back once again.
– If the user does not have a mailbox or if an invalid call number is entered, no
action is carried out.
• Deflect to mailbox (without greeting)
The call is transferred to the user mailbox number entered in the field Destina-
tion. The activated mailbox greeting is not played back. Similar to the previously
described examples, macros "N" and "K" can also be used.
Special cases:
– If no user number is entered, the voice message on the active mailbox is re-
corded.
– If recording is not enabled with the mailbox’s active greeting, no message can
be left.
– The monitoring action configured under End of greeting in the case of an
assigned auto attendant is carried out.
– If the user does not have a mailbox or if an invalid call number is entered, no
action is carried out.
• Leave voice message
The call is transferred to the user mailbox number entered in the field Destina-
tion. The mailbox’s active greeting is not played back; instead the caller has the
possibility of directly leaving a voice message after a prompt tone. Similar to the
previously described examples, macros "N" and "K" can also be used.
Special cases:
– If no user number is entered, the voice message on the active mailbox is re-
corded.
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