Features
494
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
Scope
The following conditions must be fulfilled before a user can start recording a con-
versation:
• The SMTP server is configured in the system configuration.
• At least one e-mail address is configured at the user's.
• The user is assigned a permission set, on which the authorisation for Conversa-
tion recording is set to Manual. (If authorisation is set to Automatic, conversation
recording cannot be started manually).
•The Enterprise Voice Mail licence is available and at least one audio channel is
available for conversation recording.
• Internal DECT-DECT connections cannot be recorded.
• If the recording is made on an IP or SIP phone, additional VOIP channels may
sometimes be required to convert voice data.
When a call is forwarded the settings for call recording at the user's, to whom the
call is transferred, is decisive.
Once the wave files are sent by e-mail, they are erased from the communication
server.
Aastra Intelligent Net:
In an AIN the voice channel for call recording must be made available at
the following locations:
– For IP system phones and SIP phones, on the master.
– For cordless phones, on the node on which the phone is currently
located.
– For analogue and digital phones, on the node to which the phone is
connected.
– Note: The aforementioned rules also apply to external call connec-
tions, even if the network access is provided via a different node.
System configuration
Tab. 304 Call recording: System configuration
Parameter Parameter value Remarks
Settings for access to the SMTP server System configuration (CM_2.2.6)
Conversation recording <No / Manual / Auto-
matic>
Authorization set assigned to the execut-
ing user (CM_4.5).
E-mail address <E-mail address > User's e-mail address (CM_4.1).
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