AudioCodes Mediant 500L MSBR

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User's Manual 65. Troubleshooting using a USB Flash Drive

Version 6.8 773 Mediant 500L MSBR

65 Troubleshooting using a USB Flash Drive

You can use a USB flash drive for quick-and-easy troubleshooting of the device. For more

information, see ''Automatic Provisioning using USB Flash Drive'' on page 668.

Main Page

Default Chapter3
- Table of Contents3
- Abbreviations and Terminology19
- Customer Support19
- Weee Eu Directive19
- Related Documentation20
- Document Revision Record22
- Documentation Feedback23
1 Overview25
Getting Started with Initial Connectivity27
2 Introduction29
3 Default OAMP IP Address31
4 Configuring Voip LAN Interface for OAMP33
- Web Interface33
- Cli34
5 Configuring Data-Router's LAN and WAN37
- Configuring Data-Router's LAN Interface37
- Configuring the Device's DHCP Server38
- Configuring the WAN Interface38
6 Enabling Remote Management from WAN41
- Remote Web-Based (HTTP/S) Management41
- Remote Telnet-Based Management42
Management Tools43
7 Introduction45
8 Web-Based Management47
- Getting Acquainted with the Web Interface47
- Viewing the Home Page61
  - Assigning a Port Name63
- Configuring Web User Accounts64
  - Basic User Accounts Configuration65
  - Advanced User Accounts Configuration67
- Displaying Login Information Upon Login71
- Configuring Web Security Settings71
- Limiting OAMP Access to a Specific WAN Interface72
- Web Login Authentication Using Smart Cards73
- Configuring Web and Telnet Access List73
9 CLI-Based Management75
- Getting Familiar with CLI75
- Enabling CLI80
  - Enabling Telnet for CLI80
  - Enabling SSH with RSA Public Key for CLI81
- Establishing a CLI Session83
- Configuring Maximum Telnet/Ssh Sessions83
- Viewing Current CLI Sessions84
- Terminating a User's CLI Session84
- Configuring Displayed Output Lines in CLI Terminal Window85
- Configuring TACACS+ for CLI Login87
10 SNMP-Based Management91
- Enabling SNMP and Configuring SNMP Community Strings91
- Configuring SNMP Trap Destinations93
- Configuring SNMP Trusted Managers94
- Configuring SNMP V3 Users96
11 Based Management99
- 104104
- Configuring TR-069105
12 INI File-Based Management107
- INI File Format107
- Configuring an Ini File110
- Loading an Ini File to the Device110
- Secured Encoded Ini File111
- Configuring Password Display in Ini File112
- INI Viewer and Editor Utility113
General System Settings115
13 Configuring SSL/TLS Certificates117
- Configuring TLS Certificate Contexts117
- Assigning CSR-Based Certificates to TLS Contexts121
- Assigning Externally Created Private Keys to TLS Contexts123
- Generating Private Keys for TLS Contexts124
- Creating Self-Signed Certificates for TLS Contexts125
- Importing Certificates and Certificate Chain into Trusted Certificate Store126
- Configuring Mutual TLS Authentication127
  - TLS for SIP Clients127
  - TLS for Remote Device Management128
- Configuring TLS Server Certificate Expiry Check129
14 Date and Time131
- Configuring Date and Time Manually131
- Configuring Automatic Date and Time Using SNTP131
- Configuring Daylight Saving Time133
General Voip Configuration135
15 Network137
- Configuring Underlying Ethernet Devices137
- Configuring IP Network Interfaces138
- Configuring Static IP Routes147
  - Configuration Example of Static IP Routes149
  - Troubleshooting the Routing Table150
- Configuring Quality of Service150
- Dns152
  - Configuring the Internal DNS Table153
  - Configuring the Internal SRV Table154
- Network Address Translation Support157
  - Device Located Behind NAT157
    - Configuring a Static NAT IP Address for All Interfaces158
    - Configuring NAT Translation Per IP Interface159
  - Remote UA Behind NAT160
    - SIP Signaling Messages160
    - Media (RTP/RTCP/T.38)161
- Robust Receipt of Media Streams by Media Latching163
- Multiple Routers Support164
16 Security165
- Configuring Firewall Settings165
- Configuring General Security Settings169
- Intrusion Detection System170
17 Media179
- Configuring Voice Settings179
- Fax and Modem Capabilities181
- Configuring RTP/RTCP Settings195
- Configuring IP Media Settings200
  - Automatic Gain Control (AGC)200
- Configuring Various Codec Attributes201
- Configuring Analog Settings202
- Configuring Media (SRTP) Security202
18 Services205
- DHCP Server Functionality205
- SIP-Based Media Recording214
- RADIUS Authentication221
- LDAP-Based Management and SIP Services226
- Least Cost Routing249
  - Overview249
  - Configuring LCR251
- Configuring Call Setup Rules256
  - Call Setup Rule Examples260
19 Quality of Experience263
- Reporting Voice Quality of Experience to SEM263
- Configuring Quality of Experience Profiles264
- Configuring Bandwidth Profiles268
- Configuring Media Enhancement Profiles271
20 Control Network275
- Configuring Media Realms275
- Configuring Remote Media Subnets278
- Configuring Srds280
- Configuring SIP Interfaces283
- Configuring IP Groups287
- Configuring Proxy Sets297
- Assign WAN Interface to Voip Traffic303
21 SIP Definitions305
- Configuring SIP Parameters305
- Configuring Registration Accounts305
  - Regular Registration Mode308
  - Single Registration for Multiple Phone Numbers Using GIN308
- Configuring Proxy and Registration Parameters309
  - SIP Message Authentication Example311
- Configuring SIP Message Manipulation313
- Configuring SIP Message Policy Rules320
22 Coders and Profiles323
- Configuring Default Coders323
- Configuring Coder Groups326
- Configuring Tel Profile327
- Configuring IP Profiles332
Gateway Application355
23 Introduction357
24 Digital PSTN359
- Configuring Trunk Settings359
- TDM and Timing362
  - Configuring TDM Bus Settings362
  - Clock Settings362
    - Recovering Clock from PSTN Line Interface363
    - Configuring Internal Clock as Clock Source363
- Configuring CAS State Machines364
- Configuring Digital Gateway Parameters366
- Tunneling Applications367
  - QSIG Tunneling367
- ISDN Overlap Dialing368
  - Collecting ISDN Digits and Sending Complete Number in SIP368
  - Interworking ISDN Overlap Dialing with SIP According to RFC 3578369
- Redirect Number and Calling Name (Display)371
25 Trunk Group373
- Configuring Trunk Group373
- Configuring Trunk Group Settings375
26 Manipulation381
- Configuring General Settings381
- Configuring Source/Destination Number Manipulation Rules381
- Manipulating Number Prefix387
- SIP Calling Name Manipulations388
- Configuring Redirect Number IP to Tel391
- Manipulating Redirected and Diverted Numbers for Call Diversion395
- Mapping NPI/TON to SIP Phone-Context396
- Configuring Release Cause Mapping397
- Numbering Plans and Type of Number403
27 Routing405
- Configuring General Routing Parameters405
- Configuring Outbound IP Routing405
- Configuring Inbound IP Routing414
- IP Destinations Connectivity Feature418
- Alternative Routing for Tel-To-IP Calls419
- Alternative Routing for IP-To-Tel Calls424
28 Configuring DTMF and Dialing429
- Dialing Plan Features430
  - Digit Mapping430
  - External Dial Plan File432
29 Configuring Supplementary Services433
- Call Hold and Retrieve435
- Call Pickup437
- BRI Suspend and Resume437
- Consultation Feature438
- Call Transfer438
- Call Forward440
- Call Waiting443
- Message Waiting Indication444
- Caller ID447
- Three-Way Conferencing449
- Emergency E911 Phone Number Services452
- Multilevel Precedence and Preemption472
  - MLPP Preemption Events in SIP Reason Header474
  - Precedence Ring Tone475
- Denial of Collect Calls475
- Configuring Multi-Line Extensions and Supplementary Services476
- Detecting Collect Calls479
- Advice of Charge Services for Euro ISDN479
- Configuring Charge Codes481
- Configuring Voice Mail482
30 Analog Gateway485
- Configuring Keypad Features485
- Configuring Metering Tones487
- Configuring FXO Settings488
- Configuring Authentication489
- Configuring Automatic Dialing490
- Configuring Caller Display Information492
- Configuring Call Forward493
- Configuring Caller ID Permissions495
- Configuring Call Waiting496
- Rejecting Anonymous Calls498
- Configuring FXS Distinctive Ringing and Call Waiting Tones Per Source/Destination Number498
- FXS/FXO Coefficient Types499
- FXO Operating Modes500
- Remote PBX Extension between FXO and FXS Devices506
Session Border Controller Application511
31 SBC Overview513
- SIP Network Definitions514
- SIP Dialog Initiation Process514
- User Registration516
- SBC Media Handling520
- Limiting SBC Call Duration525
- SBC Authentication525
  - SIP Authentication Server Functionality525
  - User Authentication Based on RADIUS526
- Interworking SIP Signaling526
- Call Survivability535
- Call Forking539
- Alternative Routing on Detection of Failed SIP Response542
32 Enabling the SBC Application543
33 Configuring General Settings545
- Interworking Dialog Information in SIP NOTIFY Messages545
34 Configuring Admission Control549
35 Configuring Coder Groups553
- Configuring Allowed Audio Coder Groups553
- Configuring Allowed Video Coder Groups554
36 Routing SBC555
- Configuring Classification Rules555
  - Classification Based on URI of Selected Header Example561
- Configuring Message Condition Rules562
- Configuring SBC IP-To-IP Routing564
- Configuring SIP Response Codes for Alternative Routing Reasons573
37 SBC Manipulations575
- Configuring IP-To-IP Inbound Manipulations577
- Configuring IP-To-IP Outbound Manipulations581
Cloud Resilience Package587
38 CRP Overview589
39 CRP Configuration591
- Enabling the CRP Application591
- Configuring Call Survivability Mode592
- Pre-Configured IP Groups593
- Pre-Configured IP-To-IP Routing Rules594
- Configuring PSTN Fallback596
Data-Router Configuration597
40 Introduction599
Maintenance601
41 Basic Maintenance603
- Resetting the Device603
- Remotely Resetting Device Using SIP NOTIFY605
- Locking and Unlocking the Device605
- Saving Configuration606
42 Disconnecting Active Calls607
43 Resetting Channels609
- Resetting an Analog Channel609
- Restarting a B-Channel610
44 Disabling Analog Ports611
45 Locking and Unlocking Trunk Groups613
46 Software Upgrade615
- Loading Auxiliary Files615
- Software License Key638
  - Obtaining the Software License Key File638
  - Installing the Software License Key639
    - Installing Software License Key Using Web Interface639
    - Installing Software License Key Using CLI640
- Software Upgrade Wizard641
- Backing up and Loading Configuration File646
47 Automatic Provisioning647
- Automatic Configuration Methods647
- HTTP/S-Based Provisioning Using the Automatic Update Feature650
- Zero Configuration663
- Automatic Provisioning Using USB Flash Drive668
48 Restoring Factory Defaults671
- Restoring Defaults Using CLI671
- Restoring Defaults Using Hardware Reset Button672
- Restoring Defaults Using an Ini File672
49 Saving Current Configuration to a File and Sending It to Remote Destination673
50 USB Storage Capabilities675
Status, Performance Monitoring and Reporting677
51 System Status679
- Viewing Device Information679
- Viewing Ethernet Port Information680
52 Carrier-Grade Alarms681
- Viewing Active Alarms681
- Viewing Alarm History681
53 Performance Monitoring683
- Viewing MOS Per Media Realm683
- Configuring Packetsmart for Network Monitoring684
- Viewing Trunk Utilization685
- Viewing Quality of Experience687
- Viewing Average Call Duration689
54 Voip Status691
- Viewing Trunks & Channels Status691
- Viewing Analog Port Information693
- Viewing Active IP Interfaces693
- Viewing Ethernet Device Status694
- Viewing Static Routes Status694
- Viewing Performance Statistics695
- Viewing CDR History695
- Viewing Call Counters697
- Viewing Registered Users699
- Viewing Registration Status700
- Viewing Call Routing Status701
- Viewing IP Connectivity702
55 Reporting Information to External Party705
- Configuring RTCP XR705
- Generating Call Detail Records709
  - Configuring CDR Reporting710
  - CDR Field Description710
- Configuring RADIUS Accounting721
- Event Notification Using X-Detect Header725
- Querying Device Channel Resources Using SIP OPTIONS728
56 Obtaining Status and Performance Using a USB Flash Drive729
Diagnostics731
57 Syslog and Debug Recordings733
- Syslog Message Format733
- Enabling Syslog737
- Configuring Web Operations to Report to Syslog739
- Configuring Debug Recording740
- Filtering Syslog Messages and Debug Recordings741
  - Filtering IP Network Traces743
- Viewing Syslog Messages745
- Collecting Debug Recording Messages746
- Debug Capturing Voip and Data-Router Traffic747
- Debug Capturing on Physical Voip Interfaces747
- Configuring Termination of Debug Capture Upon Event748
58 Self-Testing749
59 Creating Core Dump and Debug Files Upon Device Crash751
60 Re-Initializing Device with "Purified" Configuration753
61 Analog Line Testing755
- FXO Line Testing755
- FXS Line Testing756
62 Testing SIP Signaling Calls757
- Configuring Test Call Endpoints757
- Starting and Stopping Test Calls761
- Viewing Test Call Statistics762
- Configuring DTMF Tones for Test Calls763
- Configuring Basic Test Call764
- Configuring SBC Test Call with External Proxy765
- Test Call Configuration Examples766
63 Data-Router Debugging769
- Loopback on WAN Interface Debugging769
- Performing a Traceroute770
64 Pinging a Remote Host or IP Address771
65 Troubleshooting Using a USB Flash Drive773
Appendix775
66 Dialing Plan Notation for Routing and Manipulation777
67 Configuration Parameters Reference779
- Management Parameters779
- Networking Parameters797
- Debugging and Diagnostics Parameters804
- Security Parameters814
- Quality of Experience Parameters826
- Control Network Parameters828
  - IP Group, Proxy, Registration and Authentication Parameters828
  - Network Application Parameters840
- General SIP Parameters842
- Coders and Profile Parameters874
- Channel Parameters876
- Gateway and IP-To-IP Parameters886
- SBC Parameters1006
- Standalone Survivability Parameters1020
- IP Media Parameters1025
- Services1026
68 SBC and DSP Channel Capacity1035
- Signaling-Media Sessions & User Registrations1035
- Channel Capacity and Capabilities1037
69 Technical Specifications1039

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