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Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12
Getting Started
This chapter contains basic information on Cisco SPA300 Series, Cisco SPA500
Series and Cisco Wireless-G IP Phones. It includes the following sections:
• Overview of the Phones, page 12
• Network Configurations, page 14
• Prerequisites, page 17
• Upgrading Firmware, page 18
• Using the Web-Based Configuration Utility, page 22
• Viewing Phone Information, page 29
• Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone, page 29
Overview of the Phones
The Cisco SPA IP Phone family is a line of full-featured VoIP (Voice over Internet
Protocol) phones that provide voice communication over an IP network. They
provide all the features of traditional business phones, such as call forwarding,
redialing, speed dialing, transferring calls, conference calling and accessing voice
mail. Calls can be made or received with a handset, a headset, or a speaker.
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