Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
Contents
Chapter 1: Getting Started 12
Overview of the Phones 12
Cisco SPA500S Attendant Console 14
Network Configurations 14
Cisco SPA 9000 Voice System 15
Cisco Unified Communications 500 Series for Small Business 16
Other SIP IP PBX Call Control Systems 17
Prerequisites 17
Upgrading Firmware 18
Determining the Current Firmware Version 18
Determining Your IP Address 20
Downloading the Firmware 21
Installing the Firmware 21
Using the Web-Based Configuration Utility 22
Understanding Administrator and User Views 24
Accessing Administrative Options 25
Understanding Basic and Advanced Views 25
Using the Web Administration Tabs 25
Roadmap to Configuration Utility Features 25
Viewing Phone Information 29
Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 29
Chapter 2: Configuring Lines and Extensions 33
Configuring Lines 33
Shared Line Appearances 33
Configuring a Line 34
Configuring Shared Line Appearance 35
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to
Unused Lines on a Cisco SPA300 Series or Cisco SPA500 Series
IP Phone 36
Configuring Call Pickup and Busy Lamp Field 36
Configuring Speed Dial 38
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