Cisco SPA303 - Enabling Call Back Service; Enabling Call Park and Call Pickup Services

Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 56
3
Enabling Call Back Service
Call back is a feature that forces the phone to repeatedly try a number that has
been dialed and received a busy response. The busy number is tried until the call
goes through and the phone rings on the user’s end.
To enable call back service:
STEP 1 Log in to the configuration utility.
STEP 2 Click Admin Login and advanced.
STEP 3 Click the Phone tab.
STEP 4 In the Phone tab, under Supplementary Services, in the Call Back Serv field,
choose yes.
STEP 5 Click Submit All Changes.
Enabling Call Park and Call Pickup Services
Call park and call pickup are features available on IP phones in a Cisco SPA 9000
system. Call park allows users to put a call on a line and make it available for
another user to pick up. Call pickup allows a user to pick up a phone that is ringing
at another user’s phone.
STEP 1 Log in to the configuration utility.
STEP 2 Click Admin Login and advanced.
STEP 3 Click the Phone tab.
STEP 4 Under Supplementary Services, under the type of call feature to enable, choose
yes.
• Call Park Serv—Enables call parking.
• Call Pickup Serv—Enables call pickup.
STEP 5 Click Submit All Changes.