Configuring the Cisco SPA500S Attendant Console
Setting Up the Cisco SPA500S Attendant Console
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 210
9
Setting Up the Cisco SPA500S Attendant Console
To configure the server to use the Cisco SPA500S, configure each extension that
will be monitored by the attendant console. The Cisco SPA500S is a SIP
subscriber in relation to each SIP proxy server, which allows the Cisco SPA500S
to receive NOTIFY messages from the SIP proxy that indicate the status of each
monitored phone. In general, the SIP proxy is identified by its IP address, or
through a hostname if DNS is configured. The way in which each phone and
extension is identified is vendor-specific.
To set up the Cisco SPA500S attendant console:
STEP 1 Complete the physical installation of the Cisco SPA500S unit, which connects it to
the phone. For instructions on installing the Cisco SPA500S and an introduction to
its use, refer to the Cisco SPA500S Quick Start Guide or the phone user guides
available on Cisco.com. See Appendix C, “Where to Go From Here,” for a list of
those guides.
STEP 2 Configure one of the following SIP proxy servers:
• Cisco SPA 9000—See Configuring the Cisco SPA 9000 for the Cisco
SPA500S, page 211 (verify that your version of the Cisco SPA 9000
supports the Cisco SPA500S).
• BroadSoft—See Configuring the BroadSoft Server for the Cisco
SPA500S, page 211.
• Asterisk—See Configuring the Asterisk Server for the Cisco SPA500S,
page 212.
STEP 3 Configure the Cisco SPA500S using the configuration utility. The phone to which
the Cisco SPA500S is physically attached and the computer running the
configuration utility must be on the same network.
NOTE CTI must be enabled on the phone for an attached Cisco SPA500S to
properly monitor the IP phone’s line status when the SIP proxy server type is
set to Cisco SPA 9000. See the “Configuring SIP” section on page 89.
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