Troubleshooting
Service Instructions 755 A/756 A - 00.0 - 02/2019 451
33 Troubleshooting
33.1 Customer Service
Contact for repairs and issues with the machine:
Dürkopp Adler AG
Potsdamer Str. 190
33719 Bielefeld, Germany
Tel. +49 (0) 180 5 383 756
Fax +49 (0) 521 925 2594
Email: service@duerkopp-adler.com
Internet: www.duerkopp-adler.com
33.2 Messages of the software
Please contact customer service if an error occurs that is not described
here. Do not attempt to correct the error yourself.
Error code Symbol Meaning Remedial action
Error code 0-1999: Error messages sewing motor control
0000 Unknown error Switch off and on the machine again
1000 • Encoder cable not connected
• Encoder cable defective
• Encoder defective
• Check encoder cable
• Replace encoder cable
1001 Sewing motor plug (AMP) not
connected
• Connect sewing motor cable
• Check sewing motor cable
• Test sewing motor phases
(R= 2.8 Ohm, high impedance
to PE)
• Replace sewing motor cable
• Replace encoder
• Replace sewing motor
• Replace control
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