Faro Edge - FARO Wireless FAQ

FARO Edge
September 2012
86
Chapter 6: Maintenance and Troubleshooting
3 Open the platform specific Bluetooth Wizard and make sure the Edge is still
in the list. If not, refresh the list.
If the Edge is switched on and the PC's Bluetooth hardware is connected
correctly, and the connection is still unavailable contact FARO’s
Customer Service.
4 Open the platform specific Bluetooth Wizard and check which COM port is
configured with the Edge.
5 Open the FARO Bluetooth Connection Setup utility program and confirm
the COM port setting. Ensure it matches the same port in the platform
specific Bluetooth Wizard list.
• Click OK. If the test passes, the Edge should work normally. If the test
fails, contact FARO’s Customer Service.
• If the test passes but your software still does not connect, make sure your
FaroArm driver software is current. The latest driver software may be on a
separate CD-ROM that came with your Bluetooth equipped Edge, or any
other FARO software package. If you are unsure about what version of the
FaroArm driver you are running contact your Customer Service
Representative by Phone, Fax or E-Mail. See “Technical Support” on
page 191.
• You are within the maximum 30' Bluetooth range, but cannot get a reliable
connection.
1 Bluetooth works with a radio frequency, or RF, signal which can be blocked
by obstructions. Metallic obstructions are especially degrading to the signal.
For best results, ensure you have a clear path between your computer and the
Edge.
FARO Wireless FAQ
• How fast is the connection?
1 Megabit/second.
• What is the range of the FARO Wireless connection?
Approximately 30 feet or 10 meters.
• How many simultaneous Bluetooth wireless connections can be established
with the FaroArm driver?
Two.
• Can both USB and Bluetooth wireless Edges be connected simultaneously?
Yes .
08M52E00_FaroArm_Edge.book Page 86 Thursday, October 4, 2012 9:31 AM