Faro Edge - Troubleshooting

FARO Edge
September 2012
83
Chapter 6: Maintenance and Troubleshooting
Smocks - ESD smocks are designed to dissipate static fields created by a
wearer’s shirt. These must be worn at all times within an ESD Sensitive area. All
buttons must be secured when working. Smocks are to be connected to an ESD
ground point (never earth ground) or to a grounded mat. While the smock is
connected and properly grounded, wrist straps are unnecessary.
ESD Chairs - ESD chairs have a ground strap which comes in contact with a
grounded mat or conductive flooring and dissipates charges safely to ground.
Table Mats - Table mats are made of a dissipative material and must be
grounded individually to earth ground.
Hand Tool Requirements - Hand tools must be stored in non-insulating or
charging stations. New hand tools should be ESD-safe (non-generating and
dissipative).
Floor Mats - Floor mats are made of a dissipative material and must be grounded
individually to earth ground. This is required if no conductive flooring is
installed.
Ground Connections - Any earth ground connection is sufficient.
Conductive Flooring - Conductive flooring must be installed per manufacturer
specifications and be connected to earth ground.
Wrist/Heel Strap Tester - These provide a method for checking the function of
smocks, heels straps and cable connections on an individual user.
Ionizers - An Ionizer floods the air with positive and negative ions, which
eliminate static charges. This must be installed so that the airflow blows across
the workbench (or down on the workbench for overhead units).
Constant Ground Monitors - Constant monitors are connected to a workstation
mat and operator and will sound an audible alarm if any ground is interrupted.
Troubleshooting
Error message on host computer or Fold-Down Touch Screen Controller.
• Contact FARO’s Customer Service by Phone, Fax or E-Mail. See “Technical
Support” on page 191. Have the message ready.
Probe compensation fails.
• Check that the diameter stamped on the probe tip matches the tip of the
current probe. See “Edit Probe” on page 180.
• Make sure the Edge probe is secure. Only hand-tighten the probe with the
12mm wrench. Do not over-tighten the probe.
08M52E00_FaroArm_Edge.book Page 83 Thursday, October 4, 2012 9:31 AM