D-4
Software Coverage
Covered
• Periodically, FARO Technologies may release maintenance updates
of its proprietary software. This will be supported through the life of
the product version. All enhancement and functionality upgrades will
be available in the next full version for a fee.
Not Covered
• End users are responsible for the procurement and installation of 3rd
party authored or S/W updates as required to use with FARO authored
software products, unless FARO Technologies resold these packages
to the end user as an authorized reseller. Examples of 3rd party
authored S/W are: DOS, Windows, AutoCAD, AutoSurf, SurfCAM
and others.
Premium Service Plans
The Premium Service Plans additionally provide loaner Edges and
Computers when service is required. All equipment shipping costs are
paid for by FARO (both ways). FARO will make its best effort to ship
all loaner Edges within 24 hours of the receipt of the purchasers request.
Once the need for a service has been verified by FARO, FARO will
make its best effort to ship all loaner computers within 72 hours of the
receipt of the purchaser’s request.
08M52E00_FaroArm_Edge.book Page 4 Thursday, October 4, 2012 9:31 AM
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