13 Troubleshooting
377
White spots appear in
areas of black fill.
The paper is unsuitable. Load the correct type of paper.
The drum cartridge has
deteriorated or been damaged.
The drum cartridge needs to be replaced with a new one. For
more information, contact your local Fuji Xerox representative.
The printout comes off
on the fingers.
The toner is not fused to
the paper.
The paper gets stained
with toner.
The paper is damp. Replace the paper with new paper.
The paper is unsuitable. Load the correct type of paper.
The specified paper type does not
match the type of the paper
loaded in the tray.
Specify the paper type correctly.
• For details on specifying the paper type, see "Loading
Print Media (P.67)."
The entire printout is
black.
The drum cartridge has
deteriorated or been damaged.
The drum cartridge needs to be replaced with a new one. For
more information, contact your local Fuji Xerox representative.
A high-voltage power supply
failure may have occurred.
Contact our Customer Support Center.
The printout is blank. Multiple sheets of paper are fed
through the machine at once
(double feeding).
Flex and fan the paper well, and then load it again.
A power supply failure or
high-voltage power supply failure
may have occurred.
Contact our Customer Support Center.
Problem Possible Cause Action
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