Troubleshooting 361
Jam Problems
This section includes:
• "Standard 550 Sheet Tray/Optional 550 Sheet Feeder Misfeed Jam" on page 361
• "Bypass Tray Misfeed Jam" on page 362
• "Regi Jam (Exit Sensor On JAM)" on page 363
• "Exit Jam (Exit Sensor Off JAM)" on page 363
• "Standard 550 Sheet Tray/Optional 550 Sheet Feeder Multi-feed Jam" on page 364
• "Bypass Tray Multi-feed Jam" on page 364
Standard 550 Sheet Tray/Optional 550 Sheet Feeder Misfeed Jam
Problem Action
Print media misfeeds occur in the
standard 550 sheet tray or the
optional 550 sheet feeder.
Ensure that the standard 550 sheet tray or the optional 550 sheet feeder is properly
inserted.
If the problem persists, verify that the correct print media is being used.
Verify that the correct print media is being used.
See also:
• "Usable Print Media" on page 139
If not, use the print media recommended for the printer.
If the problem persists, ensure that the print media is not curled.
Ensure that the print media is not curled.
If the problem persists, fan the print media.
Ensure that the print media is not damp.
If the print media is damp, turn over the print media.
If the problem persists, use print media that is not damp.
If the print media is not damp, fan the print media.
Fan the print media.
If the problem persists, wipe the feed roller in the standard 550 sheet tray or the
optional 550 sheet feeder with a cloth moistened with water.
Wipe the feed roller in the standard 550 sheet tray or the optional 550 sheet feeder
with a cloth moistened with water.
If the problem persists, replace the drum cartridges if you have spare cartridges.
Replace the drum cartridges if you have spare cartridges.
See also:
• "Replacing the Drum Cartridges" on page 426
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
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