Troubleshooting 381
Wrinkled/Stained Paper
Problem Action
The output is wrinkled.
The output is stained.
Verify that the correct print media is being used.
See also:
• "Usable Print Media" on page 139
• "About Print Media" on page 136
If not, use the print media recommended for the printer.
If the problem with printing on an envelope persists, check the wrinkle of the
envelope.
If the problem with printing on a print media other than envelopes persists, contact the
Fuji Xerox local representative office or an authorised dealer.
Check whether the wrinkle of the four edges of the envelope is within 30 mm.
If the wrinkle of the four edges of the envelope is within 30 mm, this type of wrinkle is
considered normal. Your printer is not at fault.
If not, load the envelopes in the bypass tray properly.
Load the envelopes in the bypass tray properly.
See also:
• "Loading Envelope in the Bypass Tray" on page 148
If the problem persists, contact the Fuji Xerox local representative office or an
authorised dealer.
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