MAN0923_Issue 3_04/15  Touchpoint Pro
Operating Instructions
139
9. Problem Solving
Error 
Code
Message Possible Cause Remedial Action
70  Cannot clear Inhibit because 
the channel has been inhibited 
automatically
A mV input channel has 
not yet been calibrated 
or channel configuration 
was interrupted, or the 
inhibit delay time is 
active, or the sensor/
transmitter is signalling 
inhibit 
1. For a mV channel, calibrate the channel (see 
Commissioning, Calibrating a mV input channel). 
2. If this is not the cause, go to System 
Conguration, then System Setup. 
3. Select the module with the inhibited channel, and 
select Normal State. 
4. If this is not successful, go to Extras then Event 
History to check if an Inhibit Delay Time is active. The 
inhibit condition will clear after the Delay Time has 
expired. 
5. If there is no Delay Time active, then investigate 
the conditions at the sensor/transmitter. 
71  Cannot reset because the {0} is still 
active (where {0} is alarm, fault or 
warning)
The field device is still 
signalling an active 
alarm, fault or warning 
Investigate the conditions at the field device. 
72  Cannot reset all events for this 
channel because one or more events 
are still active
Some alarms, faults or 
warnings on the channel 
have been reset, but 
others are still active 
Investigate the conditions at the field device. 
73  Replace operation cannot be 
performed; module type of new 
module is not compatible.
Replacement module 
is incorrect type or not 
recognised by the CCB 
1. Check and confirm that the replacement module is 
of the correct type. 
2. Re-initialise the ring network and try again. 
3. If the error persists, update the CCB firmware. 
4. If the problem persists, please contact your local 
service representative. 
74 Not used
75 Not used
76 Not used
77 Not used
78 Not used
79 The Input Module cannot be 
commissioned: The maximum 
number of 16 Input Modules has 
already been commissioned on the 
system.
Touchpoint Pro has a 
maximum capacity of 
16 Input and 32 Output 
Modules
If more channels than 64 inputs and 128 outputs 
are required an additional Touchpoint Pro system is 
needed. Contact your local representative to discuss 
your requirements
80 The Output Module cannot be 
commissioned: The maximum 
number of 32 Output Modules has 
already been commissioned on the 
system.
Please refer to error 79 Please refer to error 79
81 Invalid test sequence CCB receives wrong Test 
sequence for Relay tests
Please refer to error 2
82 The user could not be added; 
invalid user name. Please choose a 
different user name and try again.
The user name must be 
4 to 20 characters long
Please choose a user name that meets the 
requirements and try again