MAN0923_Issue 3_04/15 Touchpoint Pro
Operating Instructions
141
9. Problem Solving
Error
Code
Message Possible Cause Remedial Action
93 Operation failed; module list is
mismatching
The Module list detected
and the Module list in
Backup file are not the
same
Ensure that the correct backup file for the system is
being used. Retry the operation.
94 Operation failed; please perform ring
initialisation first
Faulty CCB has been
replaced by new CCB
and configuration restore
has been attempted
First initialise the ring network, then try again
95 The username/password is incorrect,
please try again
User credential
mismatch
This error applies to a specific user login that is only
permitted from the local touchscreen. Try again from
the local touchscreen
96 Not used
97 Cannot open session because a
channel is being calibrated
A user at the local
touchscreen is doing
calibration when a PC
Configuration Software
user tries to open a
configuration session
Wait for the calibration to be completed
98 Cannot start calibration because a
configuration session on PC is in
progress
Calibration is attempted
while a configuration
session is in progress
Close the configuration session and retry calibration
99 Operation failed; Brownout Fault Brown out fault (low
power supply voltage)
is set for a module
and configuration is
attempted for this
module / channels of
module
Remedy the fault and then do configuration
100 Replace operation cannot be
performed - no free I/O Modules
available. Please add a compatible
I/O Module and initialize the ring
network again.
The replacement module
has not been detected
on the network
Please refer to section Maintenance, Replacing an I/O
Module for the full procedure.
101 Ring initialisation has failed.
Please cycle the power to the system
Ring Network
Initialisation has failed
1. Power cycle the Touchpoint Pro system
2. Return to the System Setup screen and retry the
Ring Initialisation operation.
102 Initialisation timeout has occurred.
Please cycle the power to the
Touchpoint Pro system.
An internal system
timeout has occurred
Power cycle the Touchpoint Pro system
103 Not used
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