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Chapter 6 After-sales Service
★
★★
★ When asking for repair
When a system failure is suspended, read Chapter 4, 5 and 9 carefully and re-check the
abnormal part.
If it is still considered to be a failure, stop the operation at once and consult with the dealer you
purchased the product, our sales department or your nearest branch or business office.
● Repair within the warranty period
If the failure occurred under proper operation in accordance with the instruction manual,
the dealer or JRC shall repair the product without charging. In case of any other failure
occurred due to mis-operation or natural disaster, the repair work will be charged.
● Repair after the warranty period has expired
If the product is recoverable by repairing, we will repair it upon your request.
● Items to be identified
☆ Product name, model name, manufacturing date and serial number
☆ Failure condition (as detailed as possible: see the Radar Failure Checklist on next
page.)
☆ Your company/organization name, location and telephone number
★
★★
★ Recommendation of maintenance inspection
Although it depends on your operating condition, the performance of the product may be
lowered due to parts wear.
We recommend maintenance inspection, apart from the normal maintenance work.
For maintenance inspection, consult with the dealer you purchased the product, our sales
department, or your nearest branch or business office.
Note that this maintenance inspection will be charged.
For detail of after-sale service, contact the dealer you purchased the product, our sales
department, or your nearest branch or business office.
☞Contact : See the list at the end of the manual.
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