Diagnostic information 2-67
5026
3
Turn the printer off, and then remove the
fuser. See “Fuser removal” on page 4-118.
Is the exit sensor flag damaged?
Replace the fuser. See
“Fuser removal” on
page 4-118.
Go to step 4.
4
Verify the paper is loaded properly in the
paper tray or manual feed slot.
Is the paper properly loaded?
Go to step 5. Load paper correctly.
5
1. Replace the fuser. See “Fuser removal”
on page 4-118.
Note: Do not reset the fuser count until
the problem is resolved.
2. Turn the printer off.
3. POR the printer.
Did the error clear?
Problem resolved Replace the original fuser,
and go to step 6.
6
Remove the rear frame cover. See “Rear
frame cover removal” on page 4-47.
Check the fuser DC cable in the connector
JFUSER1 for proper connection to the system
board, for pinch points, and for any other
damage to the cable or the connector.
Is the cable damaged?
Replace the fuser DC
cable. See “Fuser DC
cable removal” on
page 4-121.
Go to step 7
7
1. POR the printer.
2. Place a voltmeter between pin 8 and pin 6
on the JFUSER1 connector.
Does the meter read +5 V dc?
Go to step 8. Replace the system board.
See “System board
removal.
Step Questions / actions Yes No
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