LG IPECS - Page 146

IPECS Release 5
Feature Description & Operation 5.0
2-131
STA CO TIME START DIAL/CLI/CPN NUM-1 COST ACCOUNT CODE DIAL/CLI/CPN NUM II
621 17 00:00 16/05/02 14:03 G621 RING 00:39
¾ Incoming call on CO Line 17 on May 16, 2002 at 2:03 pm routed to Station Group 621 and rang for 39 seconds.
STA CO TIME START DIAL/CLI/CPN NUM-1 COST ACCOUNT CODE DIAL/CLI/CPN NUM II
100 01 03:32 16/05/02 15:30 H100 03:02
¾ Call on CO Line 1 on May 16, 2002 at 3:30 pm placed on hold by station 100 for 3 minutes and 2 seconds had
total duration of 3 minutes and 32 seconds.
STA CO TIME START DIAL/CLI/CPN NUM-1 COST ACCOUNT CODE DIAL/CLI/CPN NUM II
129 23 00:45 18/05/02 08:40 H100 RING 00:33
¾ Call on CO Line 23 on May, 18, 2002 at 8:40 am was transferred by station 100 to station 129 was on hold for 33
seconds.
The output for the Lost Call summary count report is shown in the figure below:
Lost call count start time: 05/01/02 09:31
Current time 26/04/02 16:32
Total Lost call count until now: 121
Operation
System Attendant
To print the summary Lost Call Count report
1. Press the [
PGM] button.
2. Dial ‘0115’, the Lost Call Count report code.
3. Press the [
SAVE] button.
To reset the Lost Call summary Count
1. Press the [
PGM] button.
2. Dial ‘0116’, the Lost Call Count Reset code.
3. Press the [
SAVE] button.
Conditions
1. When the Lost Call Count is reset, the SMDR port will provide a “count reset” message.
2. Individual Lost Call records are only available in real-time and not on-demand.
3. “Print Incoming Calls” and “Print Lost Calls” must be enabled in the SMDR Attributes for the
system to output real-time Lost Call records and for the Lost Call Count summary report.