TroubleshootEvent message
The job has been deleted from the print queue
because the time-out of the media request expired
and the 'Action after media request time-out' is set
to 'Delete the job'
•
Reprint the job from the submission applica-
tion or from the Smart Inbox.
'Job was deleted from the queue
after a media request timeout'
•
For Postscript and PDF files, check if the
Adobe
©
PostScript
®
3 / PDF option is autho-
rized.
'Job cannot be printed because
the required PS/PDF license is
not available'
•
Click 'Configuration' - 'Printer setup' and
check if printing of this printer description
language is 'Enabled'.
'Job cannot be printed because
the required PDL is disabled'
The 'Océ Finishing Assistant' disabled folding.
This can happen if the image cannot be rotated so
that the legend is visible after folding and fit on
the available media. This may also happen if the
'Océ Finishing Assistant' cannot detect the location
of the legend.
•
Disable 'Océ Finishing Assistant' if you do not
care where your legend is after folding or if you
want to fold a drawing without a legend.
•
Load a larger media size if the rotated drawing
fits into the maximum foldable media width
(check the finisher specifications).
'Folding disabled because legend
not detected or rotated docu-
ment doesn’t fit on available
media'
Chapter 8 - Support 353
Event messages
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