R&S FSV3000 Series - R&S Support Information

General Instrument Setup
R&S
®
FSVA3000/ R&S
®
FSV3000
626User Manual 1178.8520.02 ─ 01
12.9.1 R&S Support Information
Access: [Setup] > "Service" > "R&S Support"
In case of errors you can store useful information for troubleshooting and send it to
your Rohde & Schwarz support center.
Create R&S Support Information ............................................................................... 626
Save Device Footprint ................................................................................................627
Create R&S Support Information
Creates a *.zip file with important support information. The *.zip file contains the sys-
tem configuration information ( "Device Footprint" ), the current eeprom data and a
screenshot of the screen display.
This data is stored to the C:\R_S\INSTR\USER directory on the instrument.
The file name consists of the unique device ID and the current date and time of the file
creation.
If you contact the Rohde & Schwarz support to get help for a certain problem, send
these files to the support in order to identify and solve the problem faster.
Remote command:
DIAGnostic:SERVice:SINFo? on page 1136
Service Functions